I don’t generally like to write negative reviews. I tend to do my research and pick the best technology I can afford.
But sometimes crap happens. It might be an isolated event, like our window snafu, or it might be part of a larger occurrence such as our experience with spray foam. In the former experience, the company provided a full solution at no cost to me, in the later I was just a number in a long line.
In the case of our ventilator, I initially leaned toward thinking this was an isolated event since at the time I hadn’t found any reports online about similar experiences. But now that we are on our second unit and continue to have problems. This tells me that the design or manufacture of the product is defective. I also found someone else that has had similar problems.
Damaged belt causing the knocking soundFilter pad wedged between disc and unitDelaminated filter wedge after removal from disc
After a few months of flawless operation our UltimateAir RecoupAerator ventilation unit started to make a horrible squealing sound after we turned on the boost for a morning shower. I turn it off and grunted. No one likes a new piece of equipment to malfunction this early in their lifecycle.
Exterior fresh air intake. 4 feet above ground level.Fresh air intake and exhaust ducts to the outside pass through the pantryFlexible ducts at unit connection dampen vibrationPreheat unit ‘Warm-Flo’ERV installed
